Please read these Terms and Conditions carefully before using our services or website. These terms govern your relationship with DC Software Solution.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and DC Software Solution ("Company," "we," "us," or "our"), a technology services company operating at dcsoftek.com.
By accessing our website, submitting an inquiry, signing a service agreement, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
DC Software Solution provides a range of IT services including, but not limited to:
The specific scope, deliverables, timelines, and pricing for each engagement are detailed in a separate Service Agreement and/or Statement of Work (SOW) signed by both parties.
Our services are available to:
By engaging our services, you represent that you meet these eligibility requirements and have the authority to enter into these Terms.
For certain services, we may provide you with access to a client portal or project management system. In such cases:
We reserve the right to suspend or terminate account access if these obligations are not met.
Upon receipt of full payment, DC Software Solution assigns to the Client all rights, title, and interest in the custom deliverables created specifically for the Client's project, including source code, design files, and documentation.
Any pre-existing tools, libraries, frameworks, proprietary methodologies, or general-purpose code developed by DC Software Solution prior to or independently of the Client engagement remain the intellectual property of DC Software Solution. Where incorporated into deliverables, a non-exclusive, perpetual license is granted to the Client.
Our deliverables may incorporate open-source components, third-party libraries, or licensed software. We will disclose any such components, and the Client is responsible for compliance with applicable third-party licenses.
The DC Software Solution name, logo, trademarks, and brand assets are our exclusive intellectual property. They may not be used without our prior written consent.
Unless otherwise agreed in writing, DC Software Solution reserves the right to showcase completed projects in our portfolio, case studies, and marketing materials. We will not disclose confidential business information without your consent.
Unless stated otherwise in the Service Agreement:
Late payments may incur interest at a rate of 1.5% per month (or the maximum rate permitted by law) from the due date. We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days.
All fees are exclusive of applicable taxes (GST, VAT, or other similar taxes). The Client is responsible for paying all applicable taxes as required by their jurisdiction.
Deposits are non-refundable. Refunds for completed milestones are not available. For ongoing retainer services, unused prepaid hours may be credited to future months at our discretion.
The scope of each project is defined in the Statement of Work (SOW). Any requests for features, functionality, or deliverables outside the agreed scope constitute change requests and may be subject to additional fees and timeline adjustments.
The Client agrees to:
Delays caused by the Client's failure to meet these responsibilities may result in timeline extensions and/or additional costs.
Project timelines are estimates based on information available at project commencement. We will make every reasonable effort to deliver on time. Timeline changes due to scope expansion, Client delays, or unforeseen technical challenges will be communicated promptly.
Deliverables are deemed accepted if the Client does not provide written objections within 7 business days of delivery. Accepted deliverables cannot be retroactively rejected.
Both parties agree to keep confidential any proprietary information, trade secrets, or sensitive business information disclosed during the engagement. This obligation:
We may execute a separate Non-Disclosure Agreement (NDA) upon request.
DC Software Solution warrants that our services will be performed in a professional and workmanlike manner consistent with industry standards. For deliverables, we provide a 30-day post-launch warranty period to address bugs or defects attributable to our work at no additional cost.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
The Client agrees to indemnify, defend, and hold harmless DC Software Solution and its officers, directors, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
The Client may terminate an engagement with 30 days' written notice. Upon termination, the Client shall pay for all work completed to date, including any costs incurred for work-in-progress. The initial deposit is non-refundable.
We may terminate our services immediately in the event of:
Upon termination, we will provide the Client with all completed work deliverables (subject to outstanding payment). Provisions regarding intellectual property, confidentiality, payment, and limitation of liability shall survive termination.
You agree not to use our website or services to:
These Terms shall be governed by and construed in accordance with the laws of India. For clients located in other jurisdictions, parties may mutually agree to apply the laws of the Client's country. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India, unless otherwise mutually agreed.
In the event of any dispute arising from these Terms or our services, the parties agree to first attempt resolution through good-faith negotiation for a period of 30 days following written notice of the dispute.
If negotiation fails, the parties may agree to engage a neutral mediator before pursuing formal legal action. Mediation costs shall be shared equally.
If mediation is unsuccessful, disputes shall be resolved by binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996, conducted in Gurugram, India, in the English language.
We reserve the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of our services following the effective date of changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
For questions, concerns, or legal notices regarding these Terms, please contact:
Legal notices must be sent via email with read receipt or by registered post. Verbal notices are not binding.