Transform Customer
Communication with

Automation

DC Softek helps businesses automate customer engagement, marketing campaigns, lead management, customer support, and business workflows through a unified cloud platform.

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AI Response
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9:41 🔋 DC Softek AI
Hi! I'm interested in your platform 👋
🤖 Hello! I'm the DC Softek AI assistant.
How can I help you today?
I need to automate WhatsApp for my business
Perfect! We offer:
✅ Broadcast Campaigns
✅ AI Chatbot
✅ CRM Integration
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Messages Automated
+2.4M / month
0+
Businesses Served
0M+
Messages Automated
0%
Client Satisfaction
0%
Avg. Cost Reduction

Everything You Need to Automate & Grow

One unified platform to manage all your customer communication, automation, and CRM needs.

WhatsApp Business Automation
Send bulk messages, automate responses, and manage WhatsApp API at scale with approved templates.
AI Chatbots
Intelligent chatbots that qualify leads, answer FAQs, and handle support 24/7 without human intervention.
Shared Team Inbox
Collaborative inbox for teams to manage all WhatsApp conversations with assignments and SLA tracking.
Lead Management CRM
Capture, track, and nurture leads through an integrated CRM pipeline connected to WhatsApp.
Campaign Automation
Create and launch targeted WhatsApp campaigns with templates, segments, and real-time analytics.
Customer Support Automation
Automate ticket routing, SLAs, escalations, and collect CSAT ratings automatically.
Workflow Automation
Build no-code workflows triggered by customer actions, time-based rules, or data changes.
Analytics & Reporting
Real-time dashboards for delivery rates, engagement, agent performance, and campaign ROI.
Marketing API — Lead Ads
Capture & manage leads from Meta Marketing API. Connect lead forms directly to your CRM and WhatsApp follow-up flows.
Instagram Messaging
Manage Instagram DMs, story replies, and comments from a unified inbox. Automate responses and engage followers at scale.
Facebook Page Management
Publish posts, moderate comments, respond to messages, and track engagement across Facebook Pages via API.
Click-to-WhatsApp Ads
Run Facebook & Instagram ads that open a WhatsApp conversation instantly. Automate the lead journey from ad click to closed deal.
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Up and Running in 4 Simple Steps

From WhatsApp API onboarding to full automation — go live in hours, not months.

01
Connect WhatsApp Business Account
Link your WhatsApp Business number via the Meta Business API with our guided onboarding wizard.
02
Configure Campaigns & Automations
Build message templates, chatbot flows, and automated workflows using our no-code visual builder.
03
Engage Your Customers
Launch campaigns, respond automatically, and manage all conversations across your team from one inbox.
04
Track Performance & Grow
Monitor analytics, measure campaign ROI, optimize your flows, and scale your customer engagement.

Built for Every Business

Our platform powers businesses across all major industries with tailored automation workflows.

🏥
Healthcare
Appointment reminders, patient communication, and health alerts via WhatsApp.
🎓
Education
Admissions, course updates, fee reminders, and student support automation.
🏢
Real Estate
Property listings, lead qualification, site visit scheduling via WhatsApp.
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Retail & E-commerce
Order updates, cart recovery, promotions and support automation.
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Finance & Banking
Account alerts, payment reminders, and secure customer communication.
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Professional Services
Client onboarding, consultation scheduling, and document collection.

Enterprise-Grade Trust & Security

Secure Infrastructure
End-to-end encrypted, ISO-compliant cloud hosting with 99.9% uptime SLA.
Enterprise Ready
Role-based access control, full audit logs, and isolated tenant databases.
AI Powered
Generative AI answers, intent analysis, and automated translations.
Automation First
No-code campaign triggers, visual flow builders, and automated SLA warnings.
Scalable Architecture
High-throughput pipelines built to sync millions of messages with CRMs.
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Data Privacy & Platform Compliance: DC Softek uses WhatsApp Business API and Meta Platform Data solely to provide communication, automation, customer engagement, and business workflow services on behalf of its clients. Platform Data is not sold or shared with unauthorized third parties. We adhere strictly to Meta’s Platform Terms, WhatsApp Business Policy, and all applicable data protection regulations including GDPR and CCPA.
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Ready to Transform Your Business?

Join 500+ businesses already using DC Softek to automate and grow.

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